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Service Packages

Choose the perfect package tailored to your parents' needs. Compare every service in detail and tap the info button for full explanations.

RootGuard Care (Essential Care)

Essential care that ensures the basic maintenance, repairs, and safety of your parents' home in Sri Lanka, managed entirely on behalf of you living abroad.

Monthly from

Rs.30,000

Get Started
★ Most Popular ★

RootGuard Comfort (The Holistic Choice)

A complete weekly solution combining essential home maintenance with your greatest responsibility as an expatriate child-ensuring your parents' medical needs, total well-being, and dignified care.

Monthly from

Rs.50,000

Get Started

RootGuard Luxury (Premium Concierge)

No matter where you are in the world, this all-inclusive premium service offers 24/7 round-the-clock accountability, maximum security, and ultimate peace of mind for your parents.

Monthly from

Rs.75,000

Get Started

Contact us for more details on the best package for your family. All packages include transparent reporting through our Client Portal.

Contact Our Team

Full comparison

Every service, every package

Scroll through the complete breakdown below. For more details on each service, tap the ! button in front of the service.

🏠 Home & Maintenance

General House Cleaning

  • RootGuard Care (Essential Care)

    Sweeping and cleaning of all rooms, removal of cobwebs, and dusting and organizing furniture are performed once every two weeks.

  • RootGuard Comfort (The Holistic Choice)· Most Popular

    Sweeping and cleaning of all rooms, removal of cobwebs, and dusting and organizing furniture are performed once a week.

  • RootGuard Luxury (Premium Concierge)

    Sweeping and cleaning of all rooms, removal of cobwebs, and dusting and organizing furniture are performed every 3 days.

Deep Cleaning

  • RootGuard Care (Essential Care)

    Deep cleaning and disinfection of toilets, washing and cleaning the entire house, and complete removal of grease stains and dirt in the kitchen are performed once a month.

  • RootGuard Comfort (The Holistic Choice)· Most Popular

    Deep cleaning and disinfection of toilets, washing and cleaning the entire house, and complete removal of grease stains and dirt in the kitchen are performed every two weeks.

  • RootGuard Luxury (Premium Concierge)

    Deep cleaning and disinfection of toilets, washing and cleaning the entire house, and complete removal of grease stains and dirt in the kitchen are performed every two weeks.

Garden Maintenance & Landscaping

  • RootGuard Care (Essential Care)

    Sweeping and cleaning the yard, lawn mowing, and garden landscaping, along with providing the necessary equipment and labor, are performed once a month.

  • RootGuard Comfort (The Holistic Choice)· Most Popular

    Sweeping and cleaning the yard, lawn mowing, and garden landscaping, along with providing the necessary equipment and labor, are performed twice a month.

  • RootGuard Luxury (Premium Concierge)

    Sweeping and cleaning the yard, lawn mowing, and garden landscaping, along with providing all necessary equipment and labor, are performed weekly.

Technical Supervision

  • RootGuard Care (Essential Care)

    All minor repairs related to plumbing, electrical systems, roofing, water tanks, and furniture are carried out by our experienced technicians under our special supervision.

  • RootGuard Comfort (The Holistic Choice)· Most Popular

    All minor repairs related to plumbing, electrical systems, roofing, water tanks, and furniture are carried out by our experienced technicians under our special supervision.

  • RootGuard Luxury (Premium Concierge)

    All minor repairs related to plumbing, electrical systems, roofing, water tanks, and furniture are carried out by our experienced technicians under our special supervision.

Emergency Support Service

  • RootGuard Care (Essential Care)

    Technical support is provided during standard service hours (8:00 AM - 5:00 PM).

  • RootGuard Comfort (The Holistic Choice)· Most Popular

    Technical support is provided during extended service hours (7:00 AM - 8:00 PM).

  • RootGuard Luxury (Premium Concierge)

    24/7 support service operating round-the-clock for any emergency requirement.

Plant Care & Maintenance

  • RootGuard Care (Essential Care)

    -
  • RootGuard Comfort (The Holistic Choice)· Most Popular

    Regular application of necessary fertilizers and pesticides at scheduled intervals to maintain the health of valuable plants and the lawn within the garden, along with ongoing maintenance.

  • RootGuard Luxury (Premium Concierge)

    Regular application of necessary fertilizers and pesticides at scheduled intervals to maintain the health of valuable plants and the lawn within the garden, along with ongoing maintenance.

Appliance Care

  • RootGuard Care (Essential Care)

    -
  • RootGuard Comfort (The Holistic Choice)· Most Popular

    Managing the service cycles and maintenance schedules for household appliances such as refrigerators and air conditioners (AC).

  • RootGuard Luxury (Premium Concierge)

    Managing the service cycles and maintenance schedules for household appliances such as refrigerators and air conditioners (AC).

Preventive Maintenance Inspection

  • RootGuard Care (Essential Care)

    -
  • RootGuard Comfort (The Holistic Choice)· Most Popular

    To prevent any potential major damage to your home, all areas including the roof, gutters, water tanks, and walls are constantly and systematically inspected; this allows for regular maintenance reports and early warnings to be provided, helping you avoid repairs that involve high costs.

  • RootGuard Luxury (Premium Concierge)

    To prevent any potential major damage to your home, all areas including the roof, gutters, water tanks, and walls are constantly and systematically inspected; this allows for regular maintenance reports and early warnings to be provided, helping you avoid repairs that involve high costs.

Pest Control Service

  • RootGuard Care (Essential Care)

    -
  • RootGuard Comfort (The Holistic Choice)· Most Popular

    -
  • RootGuard Luxury (Premium Concierge)

    Professional-grade pest control services are conducted under our expert supervision to protect the home from insect infestations.

Dedicated Service Manager

  • RootGuard Care (Essential Care)

    -
  • RootGuard Comfort (The Holistic Choice)· Most Popular

    -
  • RootGuard Luxury (Premium Concierge)

    Providing the support of a dedicated Service Manager assigned exclusively to you, to coordinate all household matters and ensure immediate contact for any requirement.

🏥 Health & Wellness

A specialized service dedicated to the health and safety of elderly residents at home. To ensure the highest level of responsibility and personalized care, this service is exclusively available under the RootGuard Comfort and RootGuard Luxury packages. Please note that this service is not applicable to the RootGuard Care package.

Full Medical Support

  • RootGuard Care (Essential Care)

    -
  • RootGuard Comfort (The Holistic Choice)· Most Popular

    Providing weekly medicine delivery, coordinating doctor appointments (Channeling), and offering all necessary assistance during emergency hospitalizations. If required, arrangements can be made for a doctor to visit the home for medical treatment.

  • RootGuard Luxury (Premium Concierge)

    Providing weekly medicine delivery, coordinating doctor appointments (Channeling), and offering all necessary assistance during emergency hospitalizations. If required, arrangements can be made for a doctor to visit the home for medical treatment.

Health check

  • RootGuard Care (Essential Care)

    -
  • RootGuard Comfort (The Holistic Choice)· Most Popular

    Our nursing officer will visit your home once every two weeks (or weekly if required) to conduct and record the following tests for parents using modern digital equipment: Blood Pressure (BP) and Blood Sugar Monitoring: Measuring sugar and pressure levels. Blood Oxygen Level (SpO2) Test: To monitor heart and lung function. Body Weight and BMI Level: To properly maintain parents' nutritional status and physical fitness.

  • RootGuard Luxury (Premium Concierge)

    Our nursing officer will visit your home once every two weeks (or weekly if required) to conduct and record the following tests for parents using modern digital equipment: Blood Pressure (BP) and Blood Sugar Monitoring: Measuring sugar and pressure levels. Blood Oxygen Level (SpO2) Test: To monitor heart and lung function. Body Weight and BMI Level: To properly maintain parents' nutritional status and physical fitness.

Laboratory Facilities

  • RootGuard Care (Essential Care)

    -
  • RootGuard Comfort (The Holistic Choice)· Most Popular

    We handle all necessary coordination to conduct any laboratory tests (Blood/Urine tests) prescribed by a doctor, right from the comfort of your home as required.

  • RootGuard Luxury (Premium Concierge)

    We handle all necessary coordination to conduct any laboratory tests (Blood/Urine tests) prescribed by a doctor, right from the comfort of your home as required.

Personal Health Records

  • RootGuard Care (Essential Care)

    -
  • RootGuard Comfort (The Holistic Choice)· Most Popular

    Maintaining and systematically organizing all medical reports, laboratory test results, and prescriptions of the parents.

  • RootGuard Luxury (Premium Concierge)

    Maintaining and systematically organizing all medical reports, laboratory test results, and prescriptions of the parents.

Specialist Medical Support

  • RootGuard Care (Essential Care)

    -
  • RootGuard Comfort (The Holistic Choice)· Most Popular

    Providing the necessary transportation for specialist medical appointments and arranging the assistance of a support person whenever required.

  • RootGuard Luxury (Premium Concierge)

    Providing the necessary transportation for specialist medical appointments and arranging the assistance of a support person whenever required.

Emergency Medical Coordination

  • RootGuard Care (Essential Care)

    -
  • RootGuard Comfort (The Holistic Choice)· Most Popular

    Coordinating ambulance services, hospital admissions, and all medical procedures during an emergency situation.

  • RootGuard Luxury (Premium Concierge)

    Coordinating ambulance services, hospital admissions, and all medical procedures during an emergency situation.

UpcomingService - Digital Health Vault (Cloud Storage):

  • RootGuard Care (Essential Care)

    -
  • RootGuard Comfort (The Holistic Choice)· Most Popular

    Digitizing all medical reports and scan reports (X-ray, MRI, ECG) with high quality and storing them securely in cloud storage.

  • RootGuard Luxury (Premium Concierge)

    Digitizing all medical reports and scan reports (X-ray, MRI, ECG) with high quality and storing them securely in cloud storage.

Dietary Management

  • RootGuard Care (Essential Care)

    -
  • RootGuard Comfort (The Holistic Choice)· Most Popular

    -
  • RootGuard Luxury (Premium Concierge)

    Developing a nutritious and customized meal plan for parents based on medical advice and their specific health requirements.

Medication Management

  • RootGuard Care (Essential Care)

    -
  • RootGuard Comfort (The Holistic Choice)· Most Popular

    -
  • RootGuard Luxury (Premium Concierge)

    Reviewing all prescriptions of the parents and systematically organizing medications into a "Pill Organizer" according to morning, afternoon, and night dosages.

Medication Refills

  • RootGuard Care (Essential Care)

    -
  • RootGuard Comfort (The Holistic Choice)· Most Popular

    -
  • RootGuard Luxury (Premium Concierge)

    Proactively tracking medication supplies and coordinating timely refills to ensure all necessary medicines are delivered directly to the doorstep before th

Nursing Supervision/Visit

  • RootGuard Care (Essential Care)

    -
  • RootGuard Comfort (The Holistic Choice)· Most Popular

    -
  • RootGuard Luxury (Premium Concierge)

    In the event of an illness, our nursing officer will visit the home to closely monitor the parents' health condition while providing necessary guidance and bedside support.

✨ Additional Services

Grocery Service

  • RootGuard Care (Essential Care)

    Based on the grocery list you provide, fresh and high-quality items will be purchased even from your preferred store and delivered to your home once every two weeks. This service provides the necessary support to manage the basic needs of the parents.

  • RootGuard Comfort (The Holistic Choice)· Most Popular

    •Based on the grocery list you provide, fresh and high-quality items will be purchased even from your preferred store and delivered to your home every week (once a week). Since fresh vegetables and fruits are delivered home weekly, it helps parents maintain a more convenient and comfortable lifestyle. .

  • RootGuard Luxury (Premium Concierge)

    Based on the grocery list you provide, fresh and high-quality items will be purchased even from your preferred store and delivered to your home every week. In addition, priority and responsibility are taken to instantly deliver any items required during urgent needs (Emergency Cases).

Utility Bill Payments

  • RootGuard Care (Essential Care)

    Automatic payment of all utility bills (Electricity, Water, Telephone, Insurance) through the RootGuard system.The total amount can be settled by the child at the end of each month.

  • RootGuard Comfort (The Holistic Choice)· Most Popular

    Automatic payment of all utility bills (Electricity, Water, Telephone, Insurance) through the RootGuard system.The total amount can be settled by the child at the end of each month.

  • RootGuard Luxury (Premium Concierge)

    Automatic payment of all utility bills (Electricity, Water, Telephone, Insurance) through the RootGuard system.The total amount can be settled by the child at the end of each month.

Religious Care

  • RootGuard Care (Essential Care)

    Respecting the religious inclinations of the parents, providing safe transportation to the Temple, Church, or Kovil once a month, and remaining by their side to provide support throughout their stay.

  • RootGuard Comfort (The Holistic Choice)· Most Popular

    Respecting the religious inclinations of the parents, providing safe transportation to the Temple, Church, or Kovil once a month, and remaining by their side to provide support throughout their stay.

  • RootGuard Luxury (Premium Concierge)

    Respecting the religious inclinations of the parents, providing safe transportation to the Temple, Church, or Kovil once a month, and remaining by their side to provide support throughout their stay.

Specialized Gifts

  • RootGuard Care (Essential Care)

    Delivery of special gift packages to parents for birthdays, anniversaries, or festive occasions according to the child's specific requirements.

  • RootGuard Comfort (The Holistic Choice)· Most Popular

    Delivery of special gift packages to parents for birthdays, anniversaries, or festive occasions according to the child's specific requirements.

  • RootGuard Luxury (Premium Concierge)

    Delivery of special gift packages to parents for birthdays, anniversaries, or festive occasions according to the child's specific requirements.

Leisure Trips

  • RootGuard Care (Essential Care)

    Providing safe and dignified transportation once a month to a location of the parents' choice for their relaxation and enjoyment.

  • RootGuard Comfort (The Holistic Choice)· Most Popular

    Providing safe and dignified transportation once a month to a location of the parents' choice for their relaxation and enjoyment.

  • RootGuard Luxury (Premium Concierge)

    Providing safe and dignified transportation once or multiple times a month to a location of the parents' choice, ensuring their comfort and enjoyment throughout the journey.

Event Planning

  • RootGuard Care (Essential Care)

    Providing comprehensive event planning to transform parents' special days into unforgettable memories, along with the presentation of premium gift packages by our dedicated representative.

  • RootGuard Comfort (The Holistic Choice)· Most Popular

    Providing comprehensive event planning to transform parents' special days into unforgettable memories, along with the presentation of premium gift packages by our dedicated representative.

  • RootGuard Luxury (Premium Concierge)

    Providing comprehensive event planning to transform parents' special days into unforgettable memories, along with the presentation of premium gift packages by our dedicated representative.

Technical Support & Guidance

  • RootGuard Care (Essential Care)

    Providing necessary assistance and guidance for parents in using their technical devices, such as mobile phones and laptops.

  • RootGuard Comfort (The Holistic Choice)· Most Popular

    Providing necessary assistance and guidance for parents in using their technical devices, such as mobile phones and laptops.

  • RootGuard Luxury (Premium Concierge)

    Providing necessary assistance and guidance for parents in using their technical devices, such as mobile phones and laptops.

Home Safety Audit

  • RootGuard Care (Essential Care)

    A comprehensive inspection of the home by our maintenance team to identify potential hazards for the elderly (e.g., slippery bathrooms, staircases without handrails) and provide expert recommendations for necessary safety improvements.

  • RootGuard Comfort (The Holistic Choice)· Most Popular

    A comprehensive inspection of the home by our maintenance team to identify potential hazards for the elderly (e.g., slippery bathrooms, staircases without handrails) and provide expert recommendations for necessary safety improvements.

  • RootGuard Luxury (Premium Concierge)

    A comprehensive inspection of the home by our maintenance team to identify potential hazards for the elderly (e.g., slippery bathrooms, staircases without handrails) and provide expert recommendations for necessary safety improvements.

"Special Wish" Coordination

  • RootGuard Care (Essential Care)

    Providing immediate coordination through our representative to fulfill specific requests, such as ordering a favorite meal, purchasing a book, or managing any other small requirements parents may have.

  • RootGuard Comfort (The Holistic Choice)· Most Popular

    Providing immediate coordination through our representative to fulfill specific requests, such as ordering a favorite meal, purchasing a book, or managing any other small requirements parents may have.

  • RootGuard Luxury (Premium Concierge)

    Providing immediate coordination through our representative to fulfill specific requests, such as ordering a favorite meal, purchasing a book, or managing any other small requirements parents may have.

First Aid Kit Installation

  • RootGuard Care (Essential Care)

    -
  • RootGuard Comfort (The Holistic Choice)· Most Popular

    Upon registration, a RootGuard branded first aid kit will be installed in a clearly visible and easily accessible location within the home.

  • RootGuard Luxury (Premium Concierge)

    Upon registration, a RootGuard branded first aid kit will be installed in a clearly visible and easily accessible location within the home.

Personal Assistant Service

  • RootGuard Care (Essential Care)

    -
  • RootGuard Comfort (The Holistic Choice)· Most Popular

    -
  • RootGuard Luxury (Premium Concierge)

    Providing a specially trained assistant and safe transportation facilities for parents' personal errands.This includes accompaniment and assistance for bank visits (such as collecting pensions), optician appointments, or any other personal travel requirements. .

Financial guidelines

Payment Policy & Subscription Framework

RootGuard is deeply committed to ensuring 100% transparency and the highest standard of personalized care for your parents. All our financial transactions and structural guidelines operate seamlessly under the following clear principles.

  1. 01

    One-time Registration & Onboarding Services

    An official, non-refundable setup fee of LKR 25,000.00 is required upon commencing our services. This covers the following professional onboarding and initial assessment tasks:

    • A comprehensive in-home assessment by a Government Registered Medical Officer along with a RootGuard representative to evaluate your parents' current health status, medical history, and ongoing medications.

    • Developing a detailed wellness report and future health roadmap formulated directly from the initial medical findings.

    • A specialized technical inspection of the house to identify potential hazards for elderly residents, followed by expert recommendations to ensure a safe living environment.

    • A portion of this fee is securely held throughout the service tenure as a dedicated float fund. This ensures your parents' monthly utility bills (electricity, water, telecom) are settled on time without delay, while also serving as an immediate financial reserve for any urgent medical or technical emergencies.

  2. 02

    Monthly Subscription & Billing

    • Upon completing the registration and onboarding process, you can select the care package (Care, Comfort, or Luxury) that aligns perfectly with your specific requirements and budget.

    • The fixed subscription fee for your selected care package is charged proactively at the start of each service month.

    • If our services commence mid-month, you will not be billed for the full month; the subscription fee is calculated proportionally based only on the remaining days of that specific month.

  3. 03

    100% Transparency & Handling Fees

    • Our operational core is built upon absolute trust and total clarity with the expatriate families we serve.

    • We strictly guarantee that there are zero hidden fees or unmentioned costs at any point in our service delivery.

    • The child or sponsoring client retains the full right to inquire about, review, and verify any invoice, transaction, or fee at any time.

    • Every single external expense incurred on behalf of your parents (e.g., groceries, utility bills, technical repairs) is executed only after receiving your explicit approval.

  4. 04

    Invoicing & Grace Period

    • At the end of every service month, a comprehensive, itemized invoice summarizing all actual monthly expenses alongside the upcoming month's subscription fee is officially issued to you.

    • A convenient 10-day grace period from the invoice issuance date is provided to settle the dues comfortably from wherever you are located.

  5. 05

    Secure Payment Methods

    For the absolute convenience of our global clients and expatriates, we accept the following safe payment options:

    • Complete hassle-free transactions from any country using international Credit or Debit cards through our highly secure Online Payment Gateway.

    • Settle invoices securely via electronic fund transfers directly into our official corporate bank account.

    • For special local arrangements, physical cash payments can be coordinated within Sri Lanka.

For full legal terms governing RootGuard services, please read our Terms & Conditions.

Not sure which package fits?

Book a free 15-minute consultation and our directors will recommend the right plan based on your parents' health, home, and lifestyle needs.